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Glossary of Direct Marketing Terms
ACTIVE SUBSCRIBER
An individual who is a current subscriber to a particular magazine or
any other type of goods and services. Active subscriber lists are a
very targeted way of reaching customers.
ASSIGNED MAIL DATES
Usually with subscriber lists the list user has to have prior approval
for a particular mail date. This is to avoid overlaps in mailings from
other users.
Branding
This is where you can add or replace the brand with your own. Usually
a right that is purchased from the original author.
CATALOG BUYER
One who has purchased products from a catalog
CARRIER ROUTE
The mail carrier's delivery area
CARRIER ROUTE SORTING
This process arranges the mailing list in the order of the postal carrier's
delivery route. The US Post Office gives additional postage discounts
for this sorting.
CHESHIRE LABEL
This type of label is a print out that is usually 4 names and addresses
across by 11 names down. A special Cheshire machine must be used to
cut, apply the glue and affix the label to the mail piece. Check with
your mail house to make sure they can use this format.
COMMISSION
A percentage of the sale of a mailing list paid to the broker or list
manager for the usage of the list.
COMPILED LIST
Any list created from the compilation of public sources such as phone
books, deed information, directories, newspapers and courthouse records.
COMPILER
A company that puts together various pieces of information to form a
list of individuals that has similar characteristics, such as age, income
and buying habits.
CO-OP MAILING
A mailing in which multiple offers are included in the same envelope.
This can cut costs for all of the mailers.
COUNTS
This is the number of addresses that fit a certain criteria in the target
market.
DISKETTES
A 3.5" floppy diskette is one format for which your mailing list can
be provided on. The standard format is ASCII Comma Delimited, which
is IBM compatible.
DECOY
A unique name inserted into a mailing list to track the usage of the
list.
DEMOGRAPHICS
Information concerning socioeconomic characteristics pertaining to a
geographic unit.
DIRECT MAIL ASSOCIATION MAIL PREFERENCE SERVICE
A service that enables individuals to have their name and address removed
from mailing lists
E-MAIL
An electronic format in which you can receive your mailing list information
EXPIRE
Individuals who have let their subscription to a publication expire
GALLEY LIST
A method of printing mailing list information line by line. Also called
a manuscript
HOTLINE
The most recent names added to a mailing list, usually defined in
30 day increments
HOUSE LIST
A list compiled of those who have previously purchased from your
own company. This would be your customer base.
INQUIRY
A list of those who have only inquired about your services, but
have not actually purchased. This is great prospect information.
KEY CODE
A code, such as letters, numbers or markings that are added to the mailing
label to accurately test response rates and list quality.
LIST BROKER
A specialist who makes all the arrangements for one company to rent
the mailing list(s) of another company. You usually receive better pricing
from a list broker because the list compilers base pricing on the volume
of business.
LIST CLEANING
The process of updating a mailing list by correcting and/or removing
a name because it is no longer correct.
LIST EXCHANGE
A bartering system by which companies will trade the use of a mailing
list for another list, product or service.
LIST MAINTENANCE
The process of keeping mailing lists up to date
LIST MANAGER
This person is the agent responsible for the use of the mailing
list by others. This person would update and market the list to others.
LIST OWNER
Someone who has compiled a database of names that have common characteristics.
LIST RENTAL
When a mailer purchases a list of names the list is for 1 time use
unless purchased for additional usages.
LIST SELECTION
One can further define a mailing list by targeting by additional
selections such as age, income, homeowner etc.
LIST SOURCE
The media that is used to compile the names on a mailing list
MAGNETIC TAPE
A storage device for electronically recording and reproducing defined
bits of data
MAIL DATE
The date on which a user has the obligation to mail a specific mail
piece from list agreed on by the list owner
MAIL ORDER BUYER
One who orders merchandise or services through the mail
MERGE
Combining two or more lists usually in a predetermined sequence
MERGE-PURGE
Combining two or more lists while simultaneously eliminating duplicate
names
MULTIPLE BUYER
One who has bought two or more times from the same company
NTH NAME SELECTION
A fractional unit of selection that is repeated in sampling a mailing
list
NET NAME ARRANGEMENT
An agreement between the list owner and the list user in which the
list owner agrees to accept adjusted payment less that the total names
shipped.
NET-NET NAMES
An agreement between the list owner and the user to pay only for
names that survive a given screen
NICHE
Niche
marketing is finding a particular segment of society or "niche"
that is interested in a particular subject, activity, etc. You then
find or create a product to meet the needs of this segment.
NIXIE
A mailing piece returned by the Postal Service because of an inaccurate
or undeliverable name and address
OFFER
The product or service that is being sold or promoted
ONE TIME USE OF THE LIST
List rental agreement in which it is understood that the mailer
will not use the names on the list more than one time without prior
approval of the list owner
PACKAGE TEST
A test between one mailing piece with another
PREMIUM
An item offered for free to a buyer as an enticement to purchase
or obtain for trial a product or service offered via mail order
PREMIUM BUYER
One who buys a product or service to get another product or service
that is usually free or offered at a special price, or who responds
to an offer of a special product premium on the package or label of
another product
PRESSURE SENSITIVE LABEL
A mailing label printed on a peel off sticker that can be affixed
to the mail piece
PROSPECT LISTS
These are single-line listings including the name, address and phone
number mainly used for telemarketing or follow-ups to a mailing.
PSYCHOGRAPHICS
Any character or quality attributed to the lifestyle or attitude
of a customer.
RESALE RIGHTS
- STANDARD Resell Rights give you the rights to resell
the product. Those people buying it from you are downloading a copy
for their own use only, not one they can in turn resell.
- MASTER
Resell Rights give you the right to sell the product, and
to pass that same right on to your customer. When they buy the product,
you will also provide them with a copy of any sales materials you
received when you purchased it.
- PRIVATE LABEL Resell Rights take it all to a whole new level.
Generally, it means that you can add your name as the author, brand
the links, add or remove sections, and more. Be sure to read what
you are selling before you put your name on it. After all, this becomes
a reflection of you.
RESALE RIGHTS RESTRICTIONS
RESTRICTIONS that authors put on their eBooks and their Resell Rights.
Restrictions can include some of the following:
- You may or may not be allowed to give it away free if you want to.
- You may or may not be allowed to offer it as a bonus with other products.
- You may or may not be allowed to bundle it with other products.
- You may or may not be allowed to offer it in free membership sites.
- You may or may not be allowed to offer it in paid membership sites.
- You may or may not be allowed to offer
it in online auctions such as eBay.
- You
may be restricted in what you can charge for the product. Keep in
mind that in many countries, including Canada and the USA, it is illegal
for anyone to say you must sell it for any set price. However, a minimum
price can be set - and your rights to resell the product
can be legally revoked if you sell below that minimum price.
RESPONSE LIST
A list compiled of people who have responded to an offer either
by mail, phone or through other means of mass communication.
RUNNING CHARGE
The price charged by a list owner for addresses run or produced
but not used by a specific mailer. When such a charge is made it is
usually made to cover extra processing costs.
SAMPLE MAIL PIECE
An example of the mailing piece being mailed by the list user that
is submitted to the list owner for prior approval before release of
the list.
SECTIONAL CENTER FACILITY (SCF)
The first three digits of a zip code area
STANDARD INDUSTRIAL CLASSIFICATION CODE (SIC)
A numerical classification of businesses as defined by the U.S.
Department of Commerce
SPLIT TEST
Two or
more samples from the same list considered to be representative of the
entire list.
TAPE DENSITY
The number of bits of information that can be included in each inch
of magnetic tape (1600 BPI, 6250 BPI)
TAPE DUMP
A printout of the data on a magnetic tape used to check for accuracy
and readability
TAPE LAYOUT
A map of the data included in each record and its location
TEST PANEL
A term used to identify each of the parts in a split test
TITLE LINE
An additional line of copy added to an address to aid in deliverability.
TRIAL BUYER
One who buys a product for a limited time with the understanding
that the item may be returned before paying for the item
TRIAL SUBSCRIBER
One who subscribes to a publication on the basis that the subscription
may be canceled, purchased at a lower rate or there could be a delay
in payment option.
UNIQUE NAMES
After a merge purge has been done the names that have appeared on
one list only, not a duplicate.
ZIP SEQUENCE
All mailing lists are provided numerically by zip code unless otherwise
requested.
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